Showing posts with label streetlights. Show all posts
Showing posts with label streetlights. Show all posts

Monday, May 07, 2018

Following up: The Duke Energy street light repair link sure does work.


The busted street light was reported on April 23, and the worker repaired it on Thursday, May 3.

ASK THE BORED ENCORE: What the hell do we do when a street light is out? Shouldn't this Duke Energy link be featured on the city's web site?


That's nine days; not too bad. Here's the link again: Request Light Repair. Duke Energy sent an email confirming the repair.

It's been proven to work. Shouldn't it be on the city's web site?

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The outdoor light repair you recently reported has been completed. Thank you for helping us keep our communities safer for everyone.

You submitted this request on 04/23/2018.

Address of light reported: 1202 EAST SPRING STREET, NEW ALBANY, IN, 47150

Contact Name: Roger Baylor

Phone: 5024689710

Email: istanbul85@yahoo.com

Problem Type: Light out

Pole number:

Work Order: 28135315

Comments:

Visit Duke-Energy.com for your specific state to check the status of your repair. Under the ""Outage and Storm"" area you'll find the link to the map, and your reported light location will be marked with a red dot.

For questions, or if you are unable to access the map to check the status of your request, you can call us at 800-521-2232. Our customer service specialists are available 7 a.m. – 7 p.m. Monday through Friday and Saturdays 8 a.m. to 1 p.m.; however, our automated voice response system can address most of your service needs 24 hours a day.

For faster service, be sure to provide the Work Order number above to the customer service specialist.

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

Tuesday, April 24, 2018

ASK THE BORED ENCORE: What the hell do we do when a street light is out? Shouldn't this Duke Energy link be featured on the city's web site?


Today's installment of ASK THE BORED is an updated encore presentation of an unanswered question from November of 2016. 

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You're outside walking the pooch after dark, and you trip on a malformed sidewalk that hasn't been repaired since the Kennedy years.

"Damn," you curse. "If only the street light would have been functional, I could have minded the gap."

And so you go to the city's snazzy upgraded web site, the one where you're greeted by a billboard-sized portrait of Our Beloved Leader, in order to report the street light outage, because you know the sidewalk's gonna be toast at least until the second Chelsea Clinton administration.


So much for that -- and be aware that searching for street light, street lamp and their plurals also comes up empty.

Surmising that the city probably has outsourced all such matters to the utility monopolies, which play a central role in campaign finance for those aspiring to be President Chelsea's local branded representative, you're off to Google.


Problem is, Duke says "no can do" in Indiana.

However, hit another link recently posted on a Facebook page, and there's this.


It appears to be a procedure for reporting street light outages. I tried it this evening (marked in red below).


This week's question to the Bored, destined to remain unanswered just like the rest: Exactly what is the procedure for reporting a street light outage? Is it Duke, or must citizens take a half day off from work to pay homage to Chairman Warren in person?

And: Shouldn't this information be on the city's web site?

Also this: Is it Happy Hour yet?

Monday, September 19, 2016

Indianapolis: "Their deaths not only raise questions about whether the city is doing enough to protect its residents, but also call into question the city’s spending priorities over the years."


In New Albany, how many millions have been spent on showplace park projects?

Left in the dark: Indy's deadly streets, by John Tuohy and Tony Cook (Indy Star)

... In other cities, the motorist might have noticed a pedestrian walking along a busy, high-speed street such as Georgetown Road because it likely would have been illuminated by the most basic of city services — a streetlight.

But not in Indianapolis.

Here, city officials stopped adding streetlights more than 35 years ago to save money on the city’s $2.9 million annual electric bill. Compounding the problem, they also failed to build any new sidewalks for 20 years during that time.

It has made for a lethal combination.

An IndyStar investigation found that 585 pedestrians have been killed in Marion County since the streetlight ban in 1980. Last year, 27 pedestrians were run down, more than in any year since the moratorium started.