Showing posts with label business models. Show all posts
Showing posts with label business models. Show all posts

Sunday, January 27, 2019

"Bands are known for drink, drugs and dust-ups. But beyond the debauchery lie four models for how to run a business."


For your approbation, owing primarily to the great opening story about Mick Jagger and Charlie Watts. It's a good read, on the glib side but instructive. I've seen similar models at work during my time in the brewing business. Maybe I'll tell those stories someday when I write my autobiography: "What I Remember."

Thanks for the title, Phil.

A rocker’s guide to management (in 1843, sister magazine to The Economist)

Bands are known for drink, drugs and dust-ups. But beyond the debauchery lie four models for how to run a business

In his languidly titled autobiography, “Life”, Keith Richards tells a story that captures something about the workplace culture of the Rolling Stones and his decades as the band’s guitarist. It’s 1984 and the Stones are in Amsterdam for a meeting (yes, even Keith Richards attends meetings). That night, Richards and Mick Jagger go out for a drink and return to their hotel in the early hours, by which time Jagger is somewhat the worse for wear. “Give Mick a couple of glasses, he’s gone,” Richards writes, scornfully.

Jagger decides that he wants to see Charlie Watts, who has already gone to bed. He picks up the phone, calls Watts’s room and says, “Where’s my drummer?” There is no response from the other end of the line. Jagger and Richards have a few more drinks. Twenty minutes later, there’s a knock at the door. It is Watts, dressed in one of his Savile Row suits, freshly shaved and cologned. He seizes Jagger and shouts “Never call me your drummer again,” and delivers a sharp right hook to the singer’s chin.*

Rock stars sometimes seem to exist in a completely different world to our own. It is easy to forget that they, too, are subject to office politics. Watts was the drummer, and Jagger was the leader, or co-leader, of the band. It was Jagger who commanded stages around the world and took responsibility for the band’s major business decisions. But by calling Watts my drummer, Jagger had upset the delicate balance of deference and respect that sustains the relationships between co-workers in any workplace. Of course, there aren’t many offices in which the principals take industrial quantities of artificial stimulants and launch themselves into fistfights. (Imagine being the HR director for the Stones – the paperwork!) But the dynamics of an incident like this are familiar to anyone who has ever felt compelled to request that their boss get over themselves.

The notion that bands should make music for the love of it was always romantic and now seems positively quaint. Rock groups are mini-corporations (some of them not so mini). Bands such as Coldplay or Kings of Leon operate sophisticated corporate machines that are responsible for multiple revenue streams; at a recent conference, Metallica’s drummer spoke about the importance of using the right customer-engagement software. Yet the music machine ultimately depends on a small group of talented individuals working closely together to create something magical. Once members of a group decide that they can’t stand to be in the same room as each other, the magic stops and the money dries up.

If rock groups are businesses, businesses are getting more like rock bands. Workplaces are far more informal than they used to be, with less emphasis on protocol, rank and authority. Many firms try to cultivate the creativity that can come from close collaboration. Employers attempt to engineer personal chemistry, hiring coaches to fine-tune team dynamics and sending staff on team-building exercises. Employees are encouraged to share lunch, play table tennis and generally hang out. As the founder of Hubble, a London office-space company, put it, “We hope that our team will become friends first, and colleagues second” ...

* Wikipedia relays the tale a tad differently:

One anecdote relates that in the mid-1980s, an intoxicated Jagger phoned Watts' hotel room in the middle of the night asking "Where's my drummer?". Watts reportedly got up, shaved, dressed in a suit, put on a tie and freshly shined shoes, descended the stairs, and punched Jagger in the face, saying: "Don't ever call me your drummer again. You're my fucking singer!"

Saturday, January 26, 2019

Newspaper lip syncs ZZ Top: "We Gotsa Get Paid" for sheriff's sales notices.



Seeing as I'm very nearly paralyzed with eagerness while waiting for Sunday's multiple religion columnists, let's turn it over to Mark and Jeff to dissemble the most recent of the local chain newspaper's ever rarer editorial utterances. First their replies, then the opinion piece, called "Public notices belong in the newspaper."

C'mon, management. A region turns its lonely eyes to Son of Cooking School, which surely must be on the horizon.

Does Tom May get to do THAT one, too? Is he a shareholder yet?

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Mark Cassidy
So, you are saying that for me to get this public information, I have to buy your newspaper. Correct? Isn’t that what this all boils down to? You get paid to print it and then you get paid again when you sell the newspaper with the public information in it. Sounds pretty much like a subsidy to me.

Jeff Gillenwater
Indeed, Mark, there is nothing other than their own business plans keeping newspapers from reporting the issues mentioned without anyone purchasing an ad. Likewise, many low and fixed income people are eligible for Internet service at rates that are less than or comparable to the monthly print subscription fee. It’s often a question of who gets paid rather than how much.

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Given the critical importance of getting the word out to the public about House Bill 1212, I hope management won't mind my publishing the editor's thoughts in their entirety. Don't forget to call your legislator and tell him or her that you'd like to see another Christian advocacy column on Sunday.

OUR OPINION: Public notices belong in the newspaper, by Susan Duncan (Where the Buffalo and Tom May Roam)

H.B. 1212 limits access to foreclosure information

THE ISSUE: Indiana House Bill 1212 would change the publication requirement for notice of sheriff's sales (mortgage foreclosures), eliminating newspaper publication in favor of posting the information on a website operated by the county or the sheriff.

OUR OPINION: Publication of sheriff's sales in the local newspaper maximizes community access while closing the door on potential misconduct.

Before Indiana legislators is H.B. 1212, which passed the House Committee on Financial Institutions on a 7-3 vote. A full vote by the House could come as early as midweek.

The bill's author, Rep. Wendy McNamara, R-Evansville, has said she wants to eliminate newspaper publication of public notices altogether. We believe that goes against the public good.

Should mortgage foreclosures be relegated to digital publication, only people with internet access and an enabling device, i.e. computer, tablet or smartphone, would be able to see them. The disadvantaged would be denied access, unless they had bus fare for a daily trip to the public library.

Public notice of foreclosures protects the elderly, disabled, uneducated and those out of the country – like members of the Armed Forces. It also helps the holder of the mortgage by enlarging the pool of bidders should a property actually go to foreclosure sale. Newspaper public notices alert an entire community of an event that serves the property rights of a member of the community.

Public notices in newspapers are in plain sight. CNHI Indiana newspapers also post the notices to their websites, to ensure the widest possible public exposure. Hiding them away on government websites as McNamara suggests increases the opportunity for self-dealing or collusion. It helps attorneys who handle the foreclosure process and predatory insiders interested in buying the properties at the lowest price possible, so they can turn a larger profit on the resale after the homeowner is evicted.

Under H.B. 1212, the county or sheriff's department — with more critical duties before them — would be responsible for uploading the information. They would have to reassign or hire staff to post the information in a timely fashion, ensure its accuracy, provide proofs of publication and maintain individual listings for three years. Who would pay for that? Already overburdened taxpayers.

The cost of newspaper publication, though, falls squarely on those who benefit from the sale. That's who should pay the fee for service. And while the money does go to help pay printing costs and journalists' salaries, it's hardly a subsidy, as McNamara has framed it.

Newspapers are at their core information aggregators. Three million Hoosiers read a printed newspaper during an average week, according to data provided by the Hoosier State Press Association. They pick up the paper for many reasons, not the least of which is to peruse the Classified Ads, where jobs are found, cars are sold, and public notices are printed, everything from the school superintendent's salary and the city's budget, to name changes and, yes, sheriff's sales.

Newspapers have the expertise to maximize accuracy, oversee the integrity of the process and disseminate the information to the most people. They serve a broad audience that is looking for news.

When a choice is to be made on access to information, we urge lawmakers to join us in protecting the public's right to know. They should side with the people they serve and reject H.B. 1212.