“We take both approaches. There’s the mobility model, which gets people out of concentrated poverty, and there’s the redevelopment model, which tries to make [poor] neighborhoods better,” he told me. “We do both of those things. They both can work.”
My gut feeling is that listening comes first. I can't speak for Austin, but in New Albany, there has not been a dialogue, and without a dialogue, no one is listening.
What Should Become of America’s Slums?, by Alana Semuels (City Lab)